Casino QA Manager

Casino · St Julian's, Central Region
Department Casino
Employment Type Permanent

We are looking for a Casino QA Manager who is ready to take our Casino QA team to the next level!  The role is very challenging and in order to succeed you need to have a good technical understanding, be an excellent and professional stakeholder for both our in-house departments and external partners/customers and be a mentor and lead for your team of QAs. Previous experience in working with Casino products is essential. 


As a person, you are capable of thinking on both business and high-level technical lines. Efficiency, accuracy, automation, and clarity is key to help provide the highest quality assurance to both our partners and customers. 


 


About Relax Gaming


Relax Gaming is the most innovative iGaming provider on this side of the galaxy. Founded in 2010 in the pub in Malta, we have rapidly grown since then and now we have more than 180 Relaxers working in our offices all over Europe. Our main focus is on three products. We started off with Poker, soon Bingo and finally, a market-leading B2B content distribution platform for our Casino studio partners and our own self-made Casino slot games followed. Read more about us from here.


 


Key Responsibilities: 


  • Maintain, communicate and document the testing process for Casino QA

  • Define, plan and execute the broader Casino QA strategy of Relax 

  • Maintain, assess and implement the testing methodology for Relax’s casino offerings, including Slot Games, Integration and bespoke projects

  • Proactively assess the current quality and drive the implementation of improvements within the Casino QA vertical

  • Design, implement and coach the automation process within Casino QA

  • Cooperate with internal tech stakeholders and inform them about the identified problems

  • Communicate with internal teams to guarantee the compliance of the tests with the system functionality and smooth testing process

  • Liaise with Operators & Partners to ensure a robust Casino product

  • Manage the Game Review team and perform administrative tasks such as recruitment,  devising and maintaining team KPIs

  • Work with external stakeholders to define and implement integration testing procedures

  • Perform QA tests along with the team as needed 

  • Reports in a timely manner to manager on all risks, challenges and team performance 

  • Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement the steps required to improve the processes.

  • Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams.


 


Key Knowledge Required:


  • Minimum of 2-3 years experience in working with Casino products and managing QA Engineers

  • Be a strong leader with experience in implementing and shaping the company’s QA processes and strategies

  • Experience in managing testing projects, planning and implementing testing strategy and methodology

  • Experience in planning, implementing and managing a QA strategy

  • Strong communication skills with all the key stakeholders to ensure QA vision is understood and implemented correctly

  • Automation experience and driving automation as a focus for efficiency gains is a must 

  • Experience working on products with a short test lead cycle 

  • Experience setting a benchmark of quality assurance 

  • ISTQB/IREB certification

  • Previous experience with key testing tools (Selenium, Appium etc)

  • Previous experience with user research and user testing 

  • Prior experience within the gaming industry considered a plus


Personal Requirements:


  • Strong problem-solving abilities

  • Demonstrated ability to think critically and creatively to develop innovative solutions

  • Driven to see continuous improvement, also by pushing and coaching colleagues and partners

  • Excellent communication skills in English, both written and verbal 

  • A self-driver and motivator


Life at Relax


This role is placed in St Julians in Malta or Tallinn in Estonia.


Whichever location, we dare to say that you will be working in a very nice office, and probably at one of the best companies around. Well, that is if you value frequent memorable team events, poker tournaments, movie nights and fun sports competitions. Relax is at a very exciting stage as a company and we are expecting substantial growth in the future. Nevertheless, we will always cherish our informal and flexible core atmosphere where self-initiative, taking pride in what you do and ambition to deliver the best results are key components. For the right person, there are endless opportunities for an amazing personal growth experience. Read more about life at Relax from here.


We are starting with the interviews right away, so be quick to apply!


We handle all applications confidentially.


 

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  • Location
    St Julian's, Central Region
  • Department
    Casino
  • Employment Type
    Permanent